Information Technology is dedicated to providing real time statistics on all supported services. Questions about any service may be directed to Information Technology's Customer Support Desk at itsupport@grcc.edu or 616.234.4357.
| Groups | Services status |
|---|---|
| Group PeopleSoft. |
CSProd status is up.
FSProd status is up.
HRProd status is up.
Online Center status is up.
|
| Group Student Services. |
Blackboard status is up with ongoing incident.
Student Email status is up.
My Degree Path status is up.
|
| Group Campus Network. |
GRCC Wireless status is up.
GRCC Secure Wireless status is up.
Raider Guest Wireless status is up.
Staff Wireless status is up.
Campus Computers status is up.
Storage status is up.
|
| Group Staff Services. |
Staff Email status is up with ongoing incident.
GroupWise Mobility Client (GWMC) status is up.
GroupWise Archive status is up.
ImageNow status is up.
Cisco Voice status is up.
|
| Group General Services. |
Website status is up.
25Live status is up.
Network Printing status is up.
Cloud Printing status is up.
Blackboard Transact status is up.
Virtual Machines status is up.
Raidercard StudentLink status is up.
Password Self-Service status is up.
IT Support Portal status is up.
|
Expected Behavior: The Last Access date is correct.
Observed Behavior: The Last Access date does not reflect the recent activity; instead, an older date is displayed, or it is blank.
Workaround: None
Article / Case Number: 000042535 / 04112450
Actions: Waiting on vendor for patch to be released.
Users accessing GroupWise from the web interface are intermittently being logged out as the service reboots. Users are able to log back in within minutes of the system restart.
Engineers are monitoring the performance.